Shipping policy

Shipping Policy

Thank you for shopping with PinnacleHome. We ship from US-based warehouses to get your order to you quickly and safely.

Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays are processed on the next business day.

Shipping Times
Most orders arrive within 3–7 business days within the United States after processing. Delivery times are estimates and may occasionally vary due to carrier delays outside our control.

Shipping Costs
- Free standard shipping on all orders over $35
- Orders under $35: $3.99 flat rate shipping

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status at any time.

Lost or Delayed Packages
If your order has not arrived within 12 business days of your shipping confirmation, please contact us at support@pinnaclehome.shop and we will investigate right away.

For any shipping questions, please email us at support@pinnaclehome.shop

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Shipping policy